[technology]

Recently, an employee at work was accused of something horrible. Crime-status – basically fraud. When it was brought to my attention, I literally couldn’t not make sense of it in my head. I was completely shocked, not to mention confused! The accusations were basically coming from an invalid report via our technological database that is known to have a few glitches. The report made it seem like little to no work was being done even though an 8 hour day was charged to the time clock. This report, later being invalid didn’t become invalid until several hours after I was made aware of this whole situation. After speaking with the employee, it was clear they were innocent, hardworking and insulted of such accusations. We were both put in a difficult situation to wait until yet another report was ran to determine if the level of expectations were met. Waiting feels like an eternity – for a brief period I felt like I was given a glimpse of how awful ‘not knowing’ feels like. Although everything is cleared up now, I can’t help but think how far off technology (and people) can be at times. We often rely solely on technology when that is not the only factor to consider. In this situation, the initial report was ran incorrectly by an employee who has been with the company for over 20 years. Again, life is full of surprises and some good came out of this situation. With that being said, I’m really hoping this type of mishap doesn’t occur again due to this individual’s job potentially being in jeopardy. As a company, I am glad we took a step back to ensure this situation was dealt with to the fullest of care, thought and compassion.

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